Privacy Policy – HeyRoobi

Last updated: [08 August 2025]

HeyRoobi (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, and store your data when you visit our website, download our resources, or make a purchase.

1. Information We Collect

We may collect:

  • Personal details: your name and email address [e.g. when you sign up for freebies or contact us].
  • Purchase details: your billing information and order history [when buying printables].
  • Basic technical details: Some non-identifying information (such as your browser type or general location) may be automatically collected by our website hosting or analytics tools. We do not directly store or use this information ourselves.

2. How We Collect Your Data

  • When you fill in a form on our website [freebie sign-up, contact form].
  • When you make a purchase through our shop.
  • Through cookies and similar technologies used by our hosting and analytics providers.

3. How We Use Your Data

We use your information to:

  • Send you the free or paid resources you requested.
  • Provide updates, tips, and relevant offers if you’ve opted in.
  • Process your orders and payments.
  • Improve our website and resources.

We will never sell your personal information.

4. Sharing Your Data

We only share your data with trusted third-party services that help us run HeyRoobi, such as:

  • Email marketing platforms [e.g. Flodesk, Mailchimp] to send you emails.
  • Payment processors [e.g. Stripe, PayPal] to process purchases.
  • Website hosting and analytics providers to keep our site running smoothly.

These providers have their own privacy policies and are GDPR-compliant.

5. Cookies

Cookies are small files that help us improve your browsing experience and track website performance. You can disable cookies in your browser settings, but some features of our site may not work properly.

6. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections to your personal data.
  • Request deletion of your data (“right to be forgotten”).
  • Withdraw consent to marketing at any time.

To exercise these rights, email us at [hello@heyroobi.com].

7. Data Retention

We keep your data only as long as necessary to provide our services and comply with legal obligations.

8. Security

We take reasonable measures to protect your personal data, but no system is completely secure.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: [hello@heyroobi.com]

For more information on how we manage your use of our site alongside this policy, please see our Terms of Service

To learn more about your data protection rights under UK law, please visit the Information Commissioner’s Office (ICO).

Privacy Policy